Original URL: http://help.hardhathosting.com/question.php/149
Login to your control panel and navigate to:
Email FTP >> Mail Authorization
Make sure that SMTP Authentication is Enabled.
In most email software clients, there is a method to setup SMTP authentication.
Here is an example screenshot using Outlook Express.
http://www.hardhathosting.com/docs/OE_pop3_smtp_settings.png [Link: http://www.hardhathosting.com/docs/OE_pop3_smtp_settings.png]
Also, be sure to check our list of ISP's that block SMTP traffic on their networks.
http://help.hardhathosting.com/question.php/147 [Link: http://help.hardhathosting.com/question.php/147]