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I can't see my site, what is wrong?
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There could be problems with your ISP's DNS or a router between you and us that has a bad DNS record. If this happens, you can use a few tools to help us figure out the problem:
1) Open a Command Window (MS-DOS) These three tools are usually included with MS-DOS and should give you some output similar to below if NOT working:
C:\>ping yourdomain.com
Pinging yourdomain.com [208.28.124.44] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 208.28.124.44:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
C:\>nslookup yourdomain.com Server: ns1.dnsserver.com Address: 208.28.124.1 *** ns1.dnsserver.com can't find yourdomain.com: Non-existent domain C:\>tracert yourdomain.com Tracing route to yourdomain.com [208.28.124.44] over a maximum of 30 hops: 1 <20 ms <20ms <20ms ROUTER 2 <60 ms <60ms <50ms ROUTER 3 <100 ms <80ms <90ms 208.28.124.44 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 * * * Request timed out. These three tools should give you some output similar to below if working:
C:\>ping yourdomain.com
Pinging yourdomain.com [208.28.124.44] with 32 bytes of data:
Reply from 208.28.124.44: bytes=32 time=48ms TTL=237
Reply from 208.28.124.44: bytes=32 time=52ms TTL=237
Reply from 208.28.124.44: bytes=32 time=46ms TTL=237
Reply from 208.28.124.44: bytes=32 time=50ms TTL=237
Ping statistics for 208.28.124.44:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 48ms, Maximum = 52ms, Average = 50ms
C:\>nslookup yourdomain.com Server: ns1.dnsserver.com Address: 208.28.124.1 Non-authoritative answer: Server: yourdomain.com Address: 208.28.124.44 C:\>tracert yourdomain.com Tracing route to yourdomain.com [208.28.124.44] over a maximum of 30 hops: 1 <20 ms <20ms <20ms routername 2 <30 ms <30ms <30ms routername 3 <50 ms <50ms <50ms 66.33.22.44 4 <60 ms <60ms <70ms routername ......... ......... ........ 15 <60 ms <60ms <70ms yourdomain.com
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