Email FTP >> Mail Authorization

Make sure that SMTP Authentication is Enabled.

In most email software clients, there is a method to setup SMTP authentication.

Here is an example screenshot using Outlook Express.

http://www.hardhathosting.com/docs/OE_pop3_smtp_settings.png

If you continue to have problems, please go the the following page.

http://hardhathosting.com/docs/et.php

Its an application we use to troubleshoot email problems. The information will be sent to support automatically and we will contact you shortly afterwards.

Also, be sure to check our list of ISP's that block SMTP traffic on their networks.

http://help.hardhathosting.com/question.php/147